Support

Email support@songfish.com.au and we'll get back to you. It helps to say which email address your account uses and what device you're on.

Common questions

I didn't get my confirmation or password email

Check your junk folder, then try again from the sign-in screen. Open the link on the same phone or tablet you asked from.

How do I join my teacher's class?

Scan your teacher's QR code with your iPhone camera, or open Songfish, go to Profile and type the class code.

How do I cancel or change my subscription?

Subscriptions bought in the app are managed by Apple: open Songfish, go to Profile, then Manage. You can also use Settings, your name, Subscriptions on your device.

A question in a lesson looks wrong

After answering it, tap the exclamation mark on the feedback bar to report it. Reports go straight to us.

I'm a teacher or a school

Use the teacher dashboard, or email us about setting up a school.